I like essays and books that resonate with the hacker ethic but cover more broad applications of the ethos, in places where technology isn’t necessarily essential. Mark at BoingBoing shares an essay from the authors of a new book, “Hacking Work”, that fits that bill.
Employees are more partners than serfs, and increasingly they know it. Companies need to start treating them as such and support them in building innovative solutions to the company’s problems before they out-produce, out-maneuver, and out-innovate them at their own markets.
On reflection, I suppose one of the reasons I have worked almost exclusively at start ups is that a hackish mentality is almost a pre-requisite of the job. I’ve been exposed to enough larger companies that exhibit the sorts of obstructionist behavior this book is meant to address to see the need for such a handbook. I am curious to check out a copy to see if Josh Klein and Bill Jensen also have advice on creative problem solving that would be useful even in the absence of rule bending or breaking.